FAQ

FREQUENTLY ASKED QUESTIONS

How are your products made?

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

When will I get my order?

Usually, it takes 3–10 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated 3-4 Business days in the United States.

What Can I do to make sure I order the right size?

Please refer to the size guides on all of our clothing products to determine the right size.

Why does my shirt have a vinegar smell?

When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent.

Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment